Responding To Food Service Industry Staffing Needs

By Lon Matejczyk

The food-service industry created almost 9.6 million wage and salary jobs in 2008, making it one of the nation’s leading employers, according to the U.S. Department of Labor.

Young and part-time workers fill many of these positions each year, then leave to pursue other interests after a few months. In other words, there’s always a substantial need for replacements.

Temp workers are often brought in to help.

With its database of 12,000 workers in Kansas and Coloradoto call on, Apprentice Personnel is able to meet the daily, weekly, and sometimes longer needs for temporary staffing of its clients.

Many temps can be found working in school and corporate cafeterias every day during the school year. For the past six years, Apprentice Personnel’s staff has worked with nutritional services directors in the Kansas City, Kan., and Kansas City, Mo., school districts to provide employees to supplement the regular crews.

The schools generally ask for about 12 people a day to help cook, serve breakfast and lunch and clean up. The agency makes sure these workers are dressed appropriately, arrive on time, are reliable and ready to work.

Aramark, a food service management company operating 20 cafeterias for corporations across the Kansas City Metropolitan area, also turns to Apprentice Personnel for help. They call the agency weekly and request 300 to 400 people.

These employees work as display chefs cooking in front of customers; prep cooks slicing and dicing and making sandwiches; and, cleaning assistants sweeping, mopping and doing dishes.

Retirement communities, group homes for kids, stadiums and government facilities are other areas where temp workers assist frequently.

Being responsive to the needs of employers and workers is central to success in the temp agency world. Whether a call comes in the morning or way in advance, it’s important that a temp agency is knowledgeable about your business and quick at getting folks out and ready to work.

About the Author

Lon Matejczyk

Lon is the former publisher of the Colorado Springs Business Journal and Colorado Springs Military Newspaper Group.He has served in leadership roles at various newspapers in Iowa, Florida and Wisconsin. Lon received his Bachelor of Arts in Communications from the University of Wisconsin, Eau Claire and attended the Kellogg Graduate School of Management at Northwestern University. Earlier in his career, Lon spent several years as a sea captain and held a 100-ton Coast Guard license. Lon is a former rugby player, referee and administrator and now coaches under 13 year old kids. Lon has served on the boards of numerous community and business organizations including Colorado Springs Leadership Institute, Peak Venture Group, CS Quality of Life Indicators Business Index Committee, Junior Achievement and is a member of The Colorado Thirty Group.  Lon was given the “Making the Pikes Peak region a better place to live work and play” award by the CS Chamber of Commerce, was the VFW Post 1’s business citizen of the year.

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