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Using temporary staffing to reduce employee burnout

By Lon Matejczyk

Companies and organizations regularly wrestle with the issue of employee burnout. In restaurant and hotel settings, especially, employees work long hours in often stressful situations that tax their physical, mental and emotional stamina.  Although many are able to cope with these challenges and provide quality service, others exhibit the classic signs of burnout: lethargy, absenteeism, health problems and a drop in the quality of work.

Therefore, it’s important for companies and other organizations to have strategies in place for reducing employee burnout. A good example is providing a variety of professional education, training and career development opportunities. These programs provide employees (and employers) with three key benefits: “taking a break” from day-to-day stressful activities, learning new career skills, and improving engagement. Employees often feel recharged by these programs when they “re-enter the trenches.”

Job rotation is another approach to reducing employee burnout. Employees can get a fresh perspective on the workplace by switching to a new department or working a different shift. Another strategy is to include rank-and-file workers on organizational committees or task forces that tap their leadership skills or special talents.

In implementing these types of strategies, temporary staffing services can play a vital supporting role. Having quality “fill-in” professionals ready to step into the shoes of permanent employees allows organizations to focus on implementing their training and development, job rotation or other career-enrichment strategies. In that way, flexible staffing can help an organization preserve and protect its human capital – its most important asset.

About the Author


Lon Matejczyk

Lon is the former publisher of the Colorado Springs Business Journal and Colorado Springs Military Newspaper Group.He has served in leadership roles at various newspapers in Iowa, Florida and Wisconsin. Lon received his Bachelor of Arts in Communications from the University of Wisconsin, Eau Claire and attended the Kellogg Graduate School of Management at Northwestern University. Earlier in his career, Lon spent several years as a sea captain and held a 100-ton Coast Guard license. Lon is a former rugby player, referee and administrator and now coaches under 13 year old kids. Lon has served on the boards of numerous community and business organizations including Colorado Springs Leadership Institute, Peak Venture Group, CS Quality of Life Indicators Business Index Committee, Junior Achievement and is a member of The Colorado Thirty Group.  Lon was given the “Making the Pikes Peak region a better place to live work and play” award by the CS Chamber of Commerce, was the VFW Post 1’s business citizen of the year.

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